Refunds & Cancellations Policy

Cancellation by a Customer

If a Customer cancels a Workspace Booking at least 24 hours in advance, Worka will refund any applicable fees within 10 days of the cancellation.

If a Customer cancels a Workspace Booking less than 24 hours in advance, there will be no refund of the applicable fees.

Cancellation by a Workspace Partner

Workspace Partners may be required to cancel a Workspace Booking if, for example, the Workspace is no longer available or in an emergency. If a Workspace Partner cancels a Workspace Booking, the Customer will receive a full refund of applicable fees for such Workspace Booking within 10 days of the cancellation.

Cancellation by Worka

In certain circumstances, Worka may decide, that it is necessary to cancel a Workspace Booking. In the event a Workspace Booking is cancelled by Worka, the Customer will receive a full refund of applicable fees for such Workspace Booking within 10 days of the cancellation.